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Committed to community and culturally sensitive care

Jemma’s role involves providing crucial support to Aboriginal clients, ensuring culturally sensitive healthcare and a better understanding of medical treatments.

As a proud Wiradjuri woman and a former Aboriginal Health Worker at the Greater Western Aboriginal Health Service, Jemma’s journey reflects her commitment to the wellbeing of her community.

Her work involves diverse support, such as aiding patients in comprehending medical information, facilitating communication between clients and healthcare providers, and addressing barriers like transportation issues or lack of family support.

Jemma’s approach is deeply personalised, tailoring support to the unique cultural needs of her clients.

“I aim to bridge the gap between the community and the hospital, acknowledging and breaking down the barriers that might prevent Aboriginal individuals from seeking healthcare,” Jemma says.

Her efforts extend beyond individual support, as she collaborates with the hospital staff to increase awareness and understanding of the specific needs of the Aboriginal community.

By fostering education and support within the hospital, she strives to ensure the delivery of the best culturally sensitive care possible.

Jemma’s dedication and the support she receives from the hospital staff underline a commitment to making a positive difference. Her work not only assists patients during their hospital stays but also plays a significant role in empowering and encouraging Aboriginal individuals to seek the healthcare they need.

Her sense of fulfillment in helping those in need highlights the importance of her role and the positive impact Jemma creates within the community.

Jemma’s work stands as an example of how culturally sensitive care and community engagement can significantly enhance the healthcare experience for Aboriginal clients and their families.

“It’s a very rewarding job to know you’ve helped someone who needs it,” says Jemma.

https://www.nsw.gov.au/health/nbmlhd/news/stories/committed-to-community-and-culturally-sensitive-care Committed to community and culturally sensitive care

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