Sports

Paramount Plus and Network 10 pledge to improve A-League coverage, including app usability

A-League broadcasters Network 10 and Paramount Plus have vowed to improve coverage after some difficulties in the first few weeks of the season.

The new Australian Rules football station has struggled to meet viewer satisfaction. One game will be displayed on the free-to-air network 10 and the rest will be streamed in the Paramount + app.

Some subscribers using the Paramount + app have experienced technical issues such as connectivity issues, power outages, sound issues, and loading issues since the A League Men’s tournament began on November 19th. doing.

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I’m also complaining about the ease of use of the Paramount + app, which doesn’t include the option to pause or rewind a live match, but users won’t be able to see the match from the beginning if the match is in progress.

Fans of the A-League Women’s Competition are also complaining about the accessibility of the competition’s content within the Paramount + app.

According to Network 10, attempts to improve A-League broadcasts are ongoing, promising to add a live match rewind feature and reduce the wait time for replays to two hours. I am.

“We are constantly updating our services and working really hard to fix bugs when they occur,” a spokeswoman for 10Viacom CBS told AAP.

“We are committed to providing viewers and fans with the best and most innovative coverage possible.”

On the second day of coverage of the A League Men’s Tournament last month, Paramount + was forced to apologize after being grilled by fans trying to watch the game Includes Western United and Melbourne Victory.

Some viewers couldn’t see the start of the match on the platform, while others were dissatisfied with the general image quality displayed over 90 minutes.

Paramount + may lack resources to properly cover the game, with no reason for the technical problem they said they’re sorry, as another A-League Men match is taking place at the same time. there is.

“We sincerely apologize for the technical error that occurred at the start of the Geelong match, and we’re trying to prevent it from happening again,” read Paramount + Australia’s tweet.

“We had an unexpected and extreme technical problem during the Western United vs Melbourne Victory match tonight. We sincerely apologize and are working hard to resolve this issue as soon as possible.”



Paramount Plus and Network 10 pledge to improve A-League coverage, including app usability

Source link Paramount Plus and Network 10 pledge to improve A-League coverage, including app usability

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